buka77 Platform Privacy Notice
This page describes what we collect when you use buka77 and how we keep that data protected. We operate an online entertainment platform offering football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, number games, and esports markets. Our services are available only where local law permits.
When you register on buka77, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or interact with our platform, we collect personal and financial data. We use this data to verify your identity, process your transactions, manage your account, and operate our service.
Our privacy practices are described below. If you have questions about how we handle your data, contact our support team before opening an account.
What data we collect on buka77
We collect the following information when you interact with buka77:
- Registration data: Your email, phone number, full name, date of birth, and personal identification number (from your KTP, passport, or driver's license).
- Identity verification data: A photo of your ID document and a selfie for facial verification. We use these to confirm your identity before allowing deposits and withdrawals.
- Payment data: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers, we collect transaction details — the amount, date, time, and payment method used. We do not store your payment credentials (e.g., your mobile banking PIN or bank password).
- Account activity: We record all bets placed, game sessions, deposits, withdrawals, and account balance changes. This history is stored on our servers and accessible through your account dashboard.
- Device and access data: We collect your IP address, device type, browser type, and timestamp of access. This helps us detect fraud and maintain account security.
- Communication data: If you contact our support team, we retain your messages and our responses.
We do not intentionally collect sensitive personal data beyond what is necessary for account verification and payment processing. We do not collect your biometric data beyond facial recognition for ID verification purposes.
We collect data to verify your identity and comply with law
Our KYC (Know Your Customer) process requires identity verification. This protects both you and our platform from fraud. We comply with applicable anti-money-laundering regulations in jurisdictions where we operate.
How we use your data on buka77
We use the data we collect for the following purposes:
- Account management: We verify your identity, manage your account, and track your activity on buka77.
- Payment processing: We use your payment data to process deposits and withdrawals through local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers.
- Fraud prevention: We analyze your activity, device information, and patterns to detect and prevent fraudulent transactions and account misuse.
- Customer support: We use your data to respond to support requests and resolve account issues.
- Legal compliance: We use your data to comply with applicable regulations in jurisdictions where buka77 operates, including during major events like Idul Fitri, Idul Adha, and Imlek when payment systems may experience delays.
- Service improvement: We may analyze aggregated and anonymised data to improve our platform, fix technical issues, and enhance user experience.
We do not use your personal data for marketing purposes unless you explicitly opt in. We do not sell your data to third parties for commercial use.
Third-party processors and data location
We use third-party processors to operate buka77. These processors include payment gateways (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank virtual account providers), cloud hosting providers, and identity verification services. We share only the data necessary for these third parties to perform their functions.
Our servers may be located outside your jurisdiction. When you use buka77, your data may be processed and stored in multiple locations. By opening an account on buka77, you consent to your data being transferred to and processed in these locations, subject to applicable data protection laws.
Third-party processors are contractually obligated to protect your data according to standards equivalent to our own. We do not share your personal data with unrelated third parties without your explicit consent, except where required by law or where you authorize a withdrawal to a specific payment method.
Your rights regarding your data on buka77
You have the right to access your personal data stored on buka77. You can review your account information, transaction history, and activity log anytime through your account dashboard.
You may request corrections to your personal data if you believe it is inaccurate. Contact our support team with details of the data you want corrected.
You may request deletion of your account and associated data, subject to retention periods required by law and our obligation to maintain records for fraud prevention and dispute resolution. After account deletion, we retain anonymised transaction records and may retain some data for legal compliance purposes.
If you believe we have violated your privacy rights, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and tracking on buka77
We use cookies and similar tracking technologies on buka77 to maintain your session, remember your preferences, and analyse how you use our platform. Cookies are small files stored on your device that allow us to recognise you when you return.
We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire). We also use tracking pixels and analytics tools to measure platform usage and identify technical issues.
You can control cookies through your browser settings. If you disable cookies, some features of buka77 may not function properly. We do not respond to "Do Not Track" signals; we treat all users the same way regardless of their tracking preferences.
Data security on buka77
We implement industry-standard encryption (HTTPS/TLS) to protect data transmitted between your device and our servers. Your password is hashed and stored securely — we cannot see your password, and we do not transmit it over the internet.
We maintain access controls and firewalls to prevent unauthorised access to our servers. We conduct regular security audits and respond to suspected breaches promptly.
However, no online system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your data. You are responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact our support team immediately.
Contact us about privacy on buka77
If you have questions about our privacy practices, want to exercise your data rights, or believe we have violated your privacy, contact our support team. Provide your account ID and a clear description of your request.
We respond to privacy inquiries within standard business hours. Complex requests may take longer to resolve. We keep records of all privacy requests and responses.